.. _cloud-up-overview:

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Overview of RLM Cloud
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What is RLM Cloud?
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The Reprise Software Unified Portal is the web portal for managing your RLM Cloud
licensing and brings all of your cloud licensing management together in a single,
modern web application.

The portal is a hosted Software-as-a-Service offering, managed by Reprise Software.
There is nothing for you or your customers to install: you simply sign in with a web
browser at https://cloud.reprisesoftware.com and begin managing your cloud servers
and licenses.

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How RLM Cloud Works
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RLM Cloud is a hosted license server farm: you provision software license servers and
deploy licenses to your customers without requiring any installation by your customer's
administrators. Because you deploy both the license servers and the licenses in RLM
Cloud, there is no need for activation software.

The license server processes that run in RLM Cloud are standard RLM servers, so
applications built with RLM operate equally well against on-premises license servers or
against RLM Cloud. You can deploy a mixture of on-premises and cloud servers as your
customer requirements dictate.

For a fuller treatment of the underlying RLM Cloud concepts, see the existing
:ref:`rlmcloud-start` and overview material.

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Multi-Tenancy
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The portal is *multi-tenant*. Each ISV is a *tenant* with fully isolated data: you sign
in to your own portal and see only your own companies, servers, products, and licenses.
No data is shared between tenants.

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Navigating the Portal
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After you sign in, the portal presents a persistent left sidebar for navigation. The
main areas are:

* **Cloud Servers** — the landing page; lists and manages your provisioned license
  servers.
* **Products** — your product definitions and bundles.
* **Companies** — your customer records (labeled **Customers** in the sidebar).
* **ID Licensing** — identity-based (ID) licensing management.
* **Logs & Reports** — debug logs, report logs, and reporting.
* **Admin** — administrative settings, visible only to **Admin** users.

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Access Levels
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Every portal user is assigned one of four access levels — **View**, **Manage**,
**Edit**, and **Admin** — which control what that user can see and do. The levels form
a hierarchy, and the **Admin** area is reachable only by **Admin** users. For the
authoritative description of each level and its capabilities, see
:ref:`cloud-up-access-levels`.

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Reaching the Portal
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All ISV users reach the portal at https://cloud.reprisesoftware.com and sign in with
their email address and password. End-users (customers) may login to the customer portal
from https://cloud.reprisesoftware.com/portal/login or by clicking the "Looking for
your license portal?" link. Once signed in, you land on the Cloud Servers page. To create
your account and sign in for the first time, see :ref:`cloud-up-getting-started`.